I have worn hearing aids for many years but had become disappointed with poor service and lack of interest and poor attention to detail. So I tried Hearing Loss Specialists and have NOT been disappointed. Gerry McDade and all staff with whom I have had contact, have been friendly and supportive. Gerry listened to me and understood that I have a limited income so could not afford expensive, top of the range hearing aids. His choice for me met my needs - to improve my hearing and to suit my income; I can socialise more easily and comfortably due to improved hearing. Gerry has been outstanding with follow-up service and is prepared to help me with on-going maintenance and support - something I have not had previously. Thanks Gerry for your care, expertise and support. C. Mathews Claremont WA 6010